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On-Demand Webinar

Unlock More Time: Transform Your Patient Billing and Payment Processes

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Event Details

December 4

On-Demand Webinar

In this CE webinar, you’ll learn from industry experts, David Stones, Betsy Cord and Audra Massena how implementing electronic payments and automating reconciliation processes can can save practices time, lower costs, and enhance the patient experience. Whether you're looking to reduce operational inefficiencies or simply improve financial outcomes, this webinar will provide you with actionable strategies for managing billing and payments in a more streamlined and profitable way.

By the end of this webinar, attendees will be able to:

  1. Understand the key advantages of electronic billing and automated payment processing.
  2. Identify time-saving opportunities in billing workflows by integrating payment automation.
  3. Reduce manual errors and the risk of billing discrepancies through automation.
  4. Improve cash flow and efficiency by offering patients convenient and secure payment options.

About the Speakers

David Stones

Principal Product Manager, Henry Schein One

David Stones

Principal Product Manager, Henry Schein One

David, a patient payment and billing product manager at Henry Schein since 2016, brings over 25 years of customer-focused experience. Originally from the upper Midwest, he now resides in the west with his wife, Jody, of nearly 34 years. In his spare time, David enjoys family activities, serving on city boards, and coaching youth football. 

Audra Massena

Solutions Consultant Engineer, Henry Schein One

Audra Massena

Solutions Consultant Engineer, Henry Schein One

Audra brings 15 years of experience in the dental industry to the table, with a background that includes roles as a dental hygienist, professional educator, and product salesperson. At HSOne for over three years now, she started as a software trainer, then helped build a new team to support provider enrollment with ePrescribe, and eventually became the supervisor of the RCM Adoption Team. Audra thrives on working with customers to find solutions that make their day-to-day operations run smoother. 

Betsy Cord

Dental Office Manager, Henry Schein One Customer

Betsy Cord

Dental Office Manager, Henry Schein One Customer