Game-Changing Dental Insights

Henry Schein One's Steven Maroulis Talks Data Analytics with The Dental Marketer

“Let's say you have no analytics, and you install Jarvis and then you go to the doctor or the hygienist and be like, 'You're not doing so well’.... They're going to find 10 different reasons as to why...  I think then when you go back and present the data and say, 'The last 12 months, 24 months, 36 months, this is the number of procedures, procedure count went down, new patient visits went down, retention went down -- [these are] leading indicators that result in lower performance. I think the first thing that happens when you install something like Jarvis and you start looking at the data, it's kind of like shock. 'I thought I knew this and in reality, that's not the answer.’” -- Steven Maroulis, VP and GM, Analytics and Patient Experience, Henry Schein One

How is data driving the dental industry now more than ever? Steven Maroulis, the visionary CEO of Jarvis Analytics and VP and GM, Analytics and Patient experience at Henry Schein One, sat down with The Dental Marketer to explore the transformative power of data analytics in the dental industry. 

Steven unpacks the critical metrics that DSOs need to track—like new patient acquisition, retention rates, and no-show percentages—and shows how focusing on these key performance indicators can lead to smarter, data-driven decisions. By the end of this episode, you'll understand why embracing data analytics is not just a trend, but a game-changer for dental practices.

What you'll learn in this episode:

• How Steven Maroulis transitioned from marketing to data analytics in the dental industry
• Key milestones in the growth and evolution of Jarvis Analytics
• The essential KPIs dental practices should track to improve operational efficiency and patient experience
• How to effectively reduce no-show rates with automated patient reminders
• The role of ai and automation in driving practice efficiency
• Detailed patient data's impact on running successful targeted marketing campaigns
• Practical examples of boosting conversion rates for procedures like Invisalign.
• Steven's vision for the future of fully automated data collection and analysis in dental practices

Listen to the full episode now.